Customers with Zoom Subscriptions are impacted for data collections

Incident Report for IR

Resolved

This incident has been resolved.

Posted May 27, 2021 - 07:22 AEST

Update

We are continuing to work on a fix for this issue.

Posted May 26, 2021 - 09:32 AEST

Identified

Customers wont be able to see current data in Experience for Zoom dashboards as data collection is impacted due to timing out issues.
The issue has been identified and fix is in progress

Posted May 26, 2021 - 09:31 AEST

This incident affected: Prognosis Cloud Solutions (Prognosis Edge).